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We
use The Least Expensive Shipper: Fed Ex, UPS, or Airborne Express.
We determine which company we will use based on your exact location. Every order is priced checked across all 3 shipping companies and the lowest price company is who we will use. This helps keep your cost down, we see little difference in which company we use… so we shop by price and save you money.
With each order, you will be contacted by us via email by the next business day with information regarding who your shipping company is. From time to time, we will have a manufacturer ship your item directly to you if we are out of stock. This is the exception, and we prefer to control that part of our business. If this does happen, we internally track your package for you, providing you with updates as often as you like. On average, we stock 97% of what we sell. So, your order will most likely be on its way the next day. Tonneau covers leave Michigan the next day, standard ground. Delivery times range from 2-6 days depending on were you live. We can provide you with a tracking number for your product as soon as it ships, or at about 48 hours, if requested. We regret that we can not inform you of the shipper instantly, but we believe our system saves as much as $8 on the average shipping cost… and all orders seem to get to their destination in about the same shape and time, no matter who we use. Contact: To call -
800-722-8861 To email - Service@TonneauCoversOne.com To
fax - 810-227-0443 Address: AutoOne
Inc. 9981 E. Grand River Ave. Brighton, MI 48116 If the box comes damaged, you can still accept it. If the products
inside are all still good then its OK. Overall, we have a low damage rate… under 1% |
